The challenge
The cloud LOS transition required coordinated testing, training and organizational change for a user population exceeding 2,200.
The approach
Delivery structure
Coordinated 12 workstreams and the dependencies across them affecting more than 2,200 users.
Acceptance testing
Brought UAT and QA together with the security and technology workstreams, aligning business scenarios, technical exceptions and acceptance responsibilities.
Training and change
Included organizational change management and training in the program, addressing role impacts, task preparation and support through the platform change.
Executive decisions
Maintained daily C-suite steering across the workstreams to resolve cross-functional program decisions.
Delivered outcome
Delivered the platform transition with business-readiness work in scope.
Business value
Connected the technical migration with UAT, QA, security, training and change management, giving the program an integrated path from system delivery to business use.
Delivery scope
12 coordinated workstreams.