The challenge
Servicing and banking data had to move from the mainframe to Azure while business and technical teams aligned on the new data foundation.
The approach
Executive alignment
Connected CTO, CDO and CIO sponsors with requirements across the participating business units, aligning business priorities, source ownership and sponsor decisions.
Source conversion
Coordinated the EBCDIC-to-ASCII upgrade for mainframe data moving into the new environment, addressing encoding treatment, field interpretation and conversion exceptions.
Lake delivery
Directed the design, initial population and ingestion of servicing and banking data into Azure, managing source populations, ingestion dependencies and analytics consumption.
Operating ownership
Established governance policies, an operating model and a new team alongside the platform work, with ownership, escalation routes and handoffs across specialist functions.
Delivered outcome
Established and populated a new Azure data foundation.
Business value
Made servicing and banking data available in the new lake and established governance, an operating model and a team to support its use.
Delivery scope
15 business units coordinated.